Returns and Refunds Policy
Please note: All customers returning items should contact the Online Order Returns department at Tweedmill Shopping Outlets on: 01745 730072. All items must be returned with the Returns form enclosed so that we can process your order.
You should take reasonable care of the items while they are in your possession and you will need to return the order to us. We will refund within fourteen days of receipt of the goods only.
Where a refund is agreed, we will credit your credit or debit card with the agreed refund amount. Refunds will be made to the debit or credit card used for the purchase only.
We are happy to exchange or refund any item returned with your receipt within 14 days (excluding delivery charge or discounts).